Available for architectural consulting

Building Intelligent
Systems at Scale.

I'm Shreyash. I design resilient full-stack architectures and agentic AI workflows that solve complex, real-world problems.

Shreyash
work@webdevcaptain.com

Selected Impact

May 2025 - April 2026

Autonomous Agentic Helpdesk Platform

FullStack Engineer / Richpanel

"Architected a next-generation AI-powered helpdesk system using Agentic AI and LLMs to automate support workflows, directly aligned with modern customer identity and support solutions."

Built Autonomous Agentic Support Workflows
Owned production-ready on-call operations
Architected core platform for enterprise scale
  • Architected new AI-powered Richpanel Helpdesk with CEO and Head of Engineering using Agentic AI and LLMs to automate support workflows, directly aligning with modern customer identity and support solutions.
  • Simultaneously owned on-call responsibilities for existing platform, resolving critical production incidents, taking end-to-end ownership of customer issues from initial troubleshooting to root cause identification.
  • Drove production-ready standards by managing operational support tickets and implementing permanent architectural fixes to existing Node.js REST APIs and microservices.
March 2022 - October 2024

3D/VR Ecosystem & AI Visualization Engine

Lead FullStack Engineer / Hyperreality Technologies

"Led a cross-functional engineering team to deliver a 2D-to-3D visualization platform and foundational asset pipeline for real-estate and industrial training sectors."

Led engineering team of 6 across AI/3D/VR
Boosted sales by 40% via interactive 3D models
Reduced deployment time by 50% with 99.9% uptime
  • Led a team of 6 engineers collaborating with AI/3D/VR departments to deliver software projects for property development and real estate sectors, serving major clients like Rak Ceramics and Akzonobel.
  • Developed Deep Learning platform that transforms 2D floorplan images into interactive 3D visualizations for web browsers and VR headsets, boosting sales by 40% and improving customer satisfaction through clear home visualization.
  • Built asset processing system for 3D model management and metadata handling across Web/VR applications, doubling content team productivity while optimizing backend APIs and CI/CD pipelines to maintain 99.9% uptime and reduce deployment time by 50%.
  • Partnered with Tata Elxsi to develop AI-powered video monitoring dashboard for manufacturing quality control, projected to increase anomaly detection efficiency by 30% and provide real-time insights.

Expertise

Programming Languages

JavaScript (TypeScript) Python Go Rust C++

Backend Architecture

REST APIs GraphQL WebSockets gRPC Microservices (Node.js/NestJS) Django / FastAPI Gin (Go Framework) OAuth & API Security

Databases & Storage

PostgreSQL / MySQL MongoDB Redis ORMs (Prisma, Mongoose, TypeORM) DynamoDB / Cassandra ClickHouse

AI/ML & Engineering

AI Agents Frontier Models (Claude, GPT) Local LLMs (Ollama) MCP / A2A PyTorch / Scikit-learn LangChain Next-gen tools (Cursor, Claude Code)

Infrastructure & Ops

Docker & Kubernetes CI/CD Pipelines Amazon Web Services (AWS) RabbitMQ / Kafka Airflow

Frontend & UI

React Vue Next.js Microfrontends Zustand / Redux Vuex / Pinia CSS / SASS Three.js / D3.js Material UI / Polaris Figma

Quality & Reliability

Jest / Vitest Pytest / Unittest Playwright / Selenium On-call Operations Root Cause Analysis

Philosophy

"Software is a team sport. I focus on building resilient products while empowering the teams behind them through clarity, mentorship, and operational excellence."

Systems First

I view technical decisions through the lens of long-term maintainability and systemic reliability over short-term hacks.

Production-Ready

Code is only half the battle. I take end-to-end ownership of delivery, observability, and on-call reliability.